SHIPPING & RETURNS  

SHIPPING POLICY

Delivery Locations: We within Australia only. Items can be posted to PO Boxes if required.  

Processing your Order: Once you have completed your email you will be sent an order confirmation, please keep this email as proof as purchase. If delivery isturctions are required, please do not forget to add them to your order in the box provided.

Tracking Orders: All orders will be sent a tracking number (commonly by SMS), if you have not recieved your tracking number or order please call 0415516616 immediately.

Delivery & Dispatch Times: Orders are usually dispatched between 2-10 days, we are here to ensure your order is dispatched as soon as possible. Once dispatched your oder should be delivered within 3-14 working days.

Order Sent to Australian Address: Orders have a flat fee of $10.00

Order Sent outside of Australia: Postage charges will be calculated once order is placed.

REFUND & EXCHANGE POLICY

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies/

If you have any questions on how to return your item to us, contact us.

PRIVACY POLICY

We guarantee to never disclose, sell, rent or exchange your personal details to any third party for any reason.
We only collect your details that are necessary to ensure that we can effectively complete your transaction and deliver your order.

Shop 1, 62 Owen St

NL OPTICS

SUP WITH GEORGE

Socials

Huskisson, NSW, 2540

Shop 2, 108 Queen St

Berry, NSW, 2535

Mob: 0415 516 616

ABN: 74700739603

©2023 by Nature Lodge